Par for the course with IBM Tivoli’s porting of aqcuired products and their attempt at integrating them together, the ITM Agent for the a Netcool’s Omnibus does not install in the expected $CANDLEHOME.
IBM has opened an enhancement request based on the PMR I opened. My workaround below.
Problem title
TEMA for Omnibus does support optional $CANDLEHOME paths
.
Problem description
http://www-01.ibm.com/support/docview.wss?uid=swg21296390
This workaround is not a solution, as standard practice for installing
applications is to use a dedicated filesystem. This product does not
allow that (see the support doc link above).
While using symbolicly linked directories will resolve this, or using
an alternate path with an ‘ncagent’ subdir, it is not a clean install.
Request an enhancement to fix this while Omnibus is still in its early
stages of integration with ITM.
Response from IBM:
IBM has opened a FITS (Enhancement Request per this PMR81799 442 000 )
We have raised the following FITS # MR0520093348 (enhancement) in
regards to your request.
Assuming my preferred CANDLEHOME=/opt/Tivoli/itm
- install and configure the agent in the ALTERNATE path specified in IBMs solution (/opt/IBM/ncagent).
- cp -rp/opt/IBM/ncagent/* /opt/Tivoli/itm/
- create a symbolic link from /opt/IBM/ncagent to the new target /opt/Tivoli/itm
It is important that the /opt/IBM/ncagent link exist and point to the $CANDLEHOME
