Curriculum Vitae : Jim Sander
SUMMARY
In the IT field for 17 years. Experience includes consulting, project management, technical support, software development and implementations. Specialized in the area of enterprise implementations and distributed systems management. Provided services to many Fortune 500 companies as well as the government agencies. Provided services as ITM specialist in providing a complete enterprise management solution including rapid deployment, automation, monitoring, and real-time reporting of a Tivoli environment.
SKILLS
EXPERIENCE
JDS Media, Elgin, TX
Tivoli Consultant/Enterprise Management, Oct 2008 – Present
Deployment and configuration of ITM6 and Netcool Omnibus at leading Energy services provider in the Atlanta area
- ITCAM for Transactions (RT, WRT)
- Development of Custom Agents parsing WSDL/SOAP
- Development of Custom Agent for state of filesystems defined for automount
- Development of Custom Agent to monitor critiical processes per application server
- Deployment of Omnibus v7.2.1
Intelligium, Atlanta, GA
Tivoli Consultant/Software Development, April 2008 – Sep 2008
- Deployment and upgrades of ITM6.2 components in mixed environment (TEMS in mixed enterprise of Linux, W2KServer, AIX, z/OS)
- Providing on-site and remote managed services new implementations of ITM6.1 and 6.2
- Developed custom agents via Universal Agent and/or Agent Builder
Capital Software Corporation, Chantilly, VA
Tivoli Consultant/Software Development, February 2007- April 2008
- Providing on-site Tivoli and ITM 6.1 Migration consulting services
- enterprise-Q® ITM Rapid Deployment implementation and training
- Wrote an ODI parser to translate loosely formatted object groups and associated attributes and export to either XML or HTML format.
- Developed a web utility to create single and multi-series graphs of ITM agent metrics up to 24 hours, for any OS and application agent including: Ability to save ad-hoc reports as canned reports for later use and displaying the CT_GET Soap structure used.
- Developed several Universal Agents including:
- Unix Process counter indicating the number of child processes owned by the parent process;
- Remote TCP/UDP portscan utility returning the header for specified host/IP and port combinations.
Gulf Breeze Software, Austin, Tx
Tivoli Consultant & Gulfsoft.com portal SA, October 2003 – February 2007
- Involved in the ITM 6.1 Beta program with deployment installations and customizations, including custom Universal Agents
- Installed and configured custom deployments of ITWG (Web Gateway for CM) including all Linux implementations, and integration with ITAM (Access Manager)
- Developed several custom ITM 5.1 Resource Models in jscript/VBscript for various clients, including troubleshooting and resolution of existing RMs, whether custom or out-of-the-box.
- Wrote RMs based on deployable configuration files which utilized regular expressions for determining monitoring parameters based on endpoint values (Interp, IP, Hostname, etc.)
- Implemented, configured, and performed troubleshooting for various versions of web servers including WAS (WebSphere Application Server), Apache, HIS (IBM HTTP Server), and IIS.
- Delivered strategy for batch conversion of Patrol KMs to ITM RMs.
- Deployed soup-to-nuts implementations of core Tivoli, including ITCM, ITM, TEC, TEDW, TMTP
- Extensive work in TEC rules optimization – development and customization methods of various operations tools.
- Developed a process to notify via an Exchange Server agent using VBscript agent I wrote to accept notification tasks from TEC.
- Wrote a flexible notification process based on custom tables in TEC DB, including notification groups, member notification methods, and member/group/event scheduling.
- Developed a custom process to build DNS based fact files mapping subnets and support groups to geo-regions including rules to update gathered data to custom event attributes.
- Extensive work with Remote Control and custom policy methods.
- Deployed or performed troubleshooting for several implementations of TEDW.
- Installed TEDW enablement packs including ITN, DI DB, WI, TMTP, and TEC.
- Developed numerous tools and help scripts in Perl, Shell, JavaScript, and Prolog for custom processes, troubleshooting/diagnosis, migration, etc.
- Wrote ProfileManager analysis script to run series of idl and obj methods for determining invalid subscriptions.
- Wrote TEC dump analysis script for tuning purposes, analyzing event flow, and frequency.
Crestone International, Inc Atlanta, Ga
Technical Lead and Consultant, 1999, 2003
· Under contract for Tivoli Systems, Inc., developed an upgraded version of Tivoli Workload Scheduler Extended Agent for PeopleSoft.
- Integrated ARS for Remedy with TEC enabling two-way integration of events and trouble tickets. \Development of Tivoli tasks and web CGI to view TEC event information.
- Implemented TEC classes and rules for in-house applications of SNMP trap-based events.
- Designed and developed a Software Distribution process for managing staged development efforts on test/QA systems featuring roll-back and fall-forward capabilities based on code acceptance.
- Performed integration, stress/scalability, regression, and patch testing for DM 3.6.1 and TEC 3.6.1.
IBM, Austin, TX
Team Lead of Tools Development, DFS Custom Support, and AIX Development, 1992-1999
- Wrote functional verification test suites and code fixes (APARs) for AIX 4.10 standard C library (i.e. find, date, etc.).
- Tool development for deployment of IBM internal distributed applications.
- Administration and support for AFS and DCE’s DFS file system, including development of client agent deployment utilities, support and maintenance of FS servers, and lead of internal Level 2 customer support.
Tandem Computers, Austin, TX
Unix SA and Build Coordinator, 1991-1992
· Support and maintenance of build environment for SVR5 Unix, including development build tree control scripts, build submission tools, and monitoring of scheduled builds.
Client List
Past clients have included businesses from a variety of industries including military, banking, government, energy, healthcare, food services and others, including:
- Federal Aviation Authority (Atlantic City, NJ)
- Bank of America (Albany,NY)
- Dept of Navy (Honolulu, HI)
- Cobb Energy (Atlanta, GA)
- State of New Jersey (Trenton, NJ)
- New Hanover Health Care (Wilmington, NC)
- Blue Cross Blue Shield of Minnesota (Eagan, MN)
- Mayo Clinic (Rochester, MN)
Certification & Training
IBM – AIX 4.3 Certified Specialist, System Administration
Tivoli 3.6 – Enterprise Certified Consultant
Tivoli 3.7 – DM, TEC, Framework
EDUCATION
Tivoli Systems Training Center, Austin, Texas
Tivoli Enterprise Management Training
University of Texas, Austin, Texas
